Archive for the 2003 Category
- December 3rd, 2003
LiveTime Software Launches its Strategic Partners Program in North America
New partner program offers members significant advantages for developing their own business.
- October 8th, 2003
LiveTime Software updates J2EE Based Technical Support and Helpdesk Application with Real-time Reporting
Knowledgebase search engine provides fuzzy logic searching across incidents, articles and their attachments.
- July 7th, 2003
LiveTime Software ships full J2EE implementation of LiveTime Support 2.0
Web based help desk and support software improves the performance of customer service operations.
- June 23rd, 2003
LiveTime Software ships Enterprise Level Technical Support Application for Mac OS X.
Web based customer support software provides real time reporting metrics on customer service efficiency.
- April 28th, 2003
LiveTime Software announces major upgrade to LiveTime Support.
Version 2 of LiveTime Support to be launched at UK Helpdesk and IT Support Show.
- March 3rd, 2003
Momentum Technologies Group selects LiveTime Support to provide complete customer support system
LiveTime’s Web based service management improves the efficiency of internal support processes.
