Archive for the 2005 Category
- December 14th, 2005
LiveTime Software Announces version 3.7 of its Java-Based Customer Service and Support applications with integrated Project Management capabilities
New web-based, J2EE help desk and service desk software now includes invoicing wizard and knowledgebase workflows.
- November 29th, 2005
LiveTime Software and Rave Computer Announce Hardware Distribution and Sales Agreement
Partnership Expands to Include Help Desk and Support Desk Appliances.
- November 21st, 2005
LiveTime Software Launches Industry’s First Help Desk, Customer Service and Support Appliance
Service management appliance now available with Sun Microsystems’ Solaris 10 OS pre-installed and open source infrastructure.
- November 9th, 2005
LiveTime Software Partners with Centennial Software to Strengthen IT Asset Discovery and Management Capabilities
Additional emphasis on asset discovery for software compliance and IT governance.
- October 24th, 2005
LiveTime Software first to deploy IBM DB2 Support for Java based Help Desk and Service Desk Applications
LiveTime Software to ship IBM DB2 UDB v8.2-compatible version of its flagship J2EE Help Desk and Support Desk applications.
- October 17th, 2005
LiveTime’s Java-Based Help Desk, Customer Service and Support Software earns top grades from educators.
LiveTime streamlines support services for complex campus environments.
- October 10th, 2005
LiveTime Software appoints Mexon Technology as Distributor for Benelux and France
Web-based architecture and rich features allow Mexon to capitalize on market opportunities in the Netherlands, Belgium and France.
- October 3rd, 2005
LiveTime Software Now Available To Public Agencies Through GSA Advantage
Partnership with Rave Computer Association enables Public Sector Agencies to improve service delivery by leveraging latest technologies.
- July 20th, 2005
LiveTime Software releases version 3.6 of its J2EE Help Desk, Customer Service and Support applications with integrated Configuration Management
Update includes fully embedded ITIL compliant Configuration Management Database (CMDB) and integration with LANDesk, Novell ZENworks, Microsoft SMS and Centennial asset management tools.
- July 13th, 2005
LiveTime Software announces integration with all major asset management and discovery systems
Embedded import and synchronization engine fully integrates with all industry leading asset management systems including LANDesk, Novell ZENworks, Microsoft SMS and Centennial.
- June 15th, 2005
LiveTime Software Announces Solaris 10 Support for its Java-Based Help Desk, Customer Service and Support Applications
Application performance reaches new threshold for high concurrent access.
- May 3rd, 2005
LiveTime announces High Availability option for Service Desk products
LiveTime service desk products can now be deployed in a cluster environment to gain maximum scalability, reliability and high availability.
- April 25th, 2005
LiveTime Software to Showcase New Version of Consolidated Service Desk Applications at Helpdesk Show
Vendor-neutral J2EE application now “Java Powered for the Enterprise” with powerful Clustering options for High Availability
- April 19th, 2005
LiveTime Software first to market with Java-Verified consolidated service desk applications
Vendor neutral J2EE application highlights importance of open standards and interoperability.
- April 12th, 2005
LiveTime solutions meet Sarbanes-Oxley Delivery & Support Control requirements
LiveTime Support Desk and Help Desk ensure organizations provide a SOX compliant Service Desk.
- March 8th, 2005
LiveTime Software releases version 3.5 of its J2EE Help Desk, Customer Service and Support applications with CSS based customization
Update includes Quick Calls, Customization, significant Performance improvements and support for IBM WebSphere and DB2.
- January 24th, 2005
LiveTime Service Desk Applications Now Available for Novell NetWare 6.5
LiveTime Software ships NetWare 6.5 compatible version of its flagship J2EE Help Desk and Support Desk applications.
