Archive for the 2006 Category
- December 12th, 2006
LiveTime Service Management Achieves PinkVerify Service Support Enhanced CertificationPinkVerify Service Support Enhanced certification acknowledges LiveTime’s support for five ITIL processes: Configuration, Incident, Problem, Change and Service Level Management.
- November 6th, 2006
LiveTime’s Service Management software adopted by Genus worldwide to implement ITIL best practicesLeading genetics and biotechnology corporation rolls out LiveTime to over 5 continents for global service and support delivery using LiveTime’s ITIL based service management software.
- October 30th, 2006
LiveTime Help Desk helps UNIONBAY dress up with ITIL best practicesLeading apparel marketing and distribution company introduces best of breed IT support across the United States with LiveTime’s ITIL based service management software.
- September 6th, 2006
LiveTime Software’s Support and Help Desk now provide seamless migration to full ITIL service management complianceNow available with customizable workflows, Single Sign On capabilities and a fifty percent performance increase across all platforms.
- July 25th, 2006
LiveTime Software names Service Management Nordic as sole distributor of its ITIL Service Management, Help Desk and Support Software for Norwegian marketLiveTime’s leading ITIL-certified Java and Web-based Help Desk and Service Desk solutions will be sold and supported exclusively by Service Management Nordic.
- July 19th, 2006
Columbus Metropolitan Library Selects LiveTime Help Desk SoftwareNation’s Leading Library To Introduce Best-of-Breed IT Support Across 22 Locations.
- June 15th, 2006
LiveTime Software to present at IT4BC Conference 2006Founder and CEO of LiveTime Software, will lead seminar on “Implementing ITIL best practices for customer service and support” to leading educational institutions
- June 13th, 2006
LiveTime Advances ITIL Help Desk Support Leadership in Education SectorLiveTime Help Desk Delivers Key Capabilities to Address Educators IT Service and Support Challenges.
- April 26th, 2006
LiveTime Software achieves PinkVerify Service Support ITIL Certification for Service Manager 4.0Vendor neutral service management software certified for Configuration, Incident, Problem and Change Management.
- April 24th, 2006
LiveTime Software Releases Service Manager 4.0 with Support for Five Core ITIL ProcessesVendor neutral Service Management solution offers seamless migration into complete ITIL implementation.
- April 11th, 2006
LiveTime Software attains Principal Partner Status in the Sun Partner Advantage ProgramLeading service management software developer strengthens technical collaboration with Sun.
- April 3rd, 2006
LiveTime Software Announces Customer Service and Support Appliance with Multi-threaded Multi-core technologyService management appliance now available with Sun Microsystems’ UltraSPARC T1 Processor with CoolThreads technology.
- March 20th, 2006
LiveTime Software announces Service Manager version 4.0 supporting five core ITIL processesVendor neutral service management software to support Configuration, Incident, Problem, Change and Service Level Management
- February 21st, 2006
LiveTime Software builds presence in Service Management software marketStrategic focus on web based, platform neutral ITIL product development wins key accounts against Unicenter and Remedy.
- February 1st, 2006
LiveTime Adds IT Asset Discovery to its Java-Based Customer Service and Support SolutionsNew product allows organizations to control costs, secure network, audit assets and maintain compliance.
- January 10th, 2006
LiveTime Software Partners with LANDesk Expert Solution ProviderJupiter Red to offer LiveTime Help Desk integrated with LANDesk Management Suite as a key component of IT Service Management Solutions
