Archive for the 2009 Category
- November 19th, 2009
LiveTime releases Virtualization for SaaS-based Service Management providers
Designed around open standards the LiveTime Virtual Appliance includes Apache 2.2, Tomcat 6.0, Java 6 and LiveTime 6.0, optimized for LiveTime service delivery. Version 6.0 includes an updated kernel and support for VMware vSphere 4.0 and Citrix XenServer 5.5 with guest tools for each environment. In addition, LiveTime supports the Open Virtualization Format (OVF) and Microsoft’s Hyper-V environment.
- November 9th, 2009
LiveTime releases new SaaS based ITIL 3 Service Management and Help Desk
LiveTime 6 includes optimized SaaS framework, federated CMDB, optimized search engine for Help Desk and 9 process ITIL 3 Service Management.
- October 26th, 2009
LiveTime integrates Federated Configuration Management Database (CMDB) into ITIL Service Management software
LiveTime’s Federated Configuration Management Database includes out-of-the-box integrations to 12 Asset Management systems including Novell ZENworks 10, Microsoft SCCM 2007, Loginventory 5 and LANrev 5.
- October 7th, 2009
LiveTime Licenses Sun’s MySQL Database for its ITIL Service Management and Help Desk products
LiveTime customers can now enjoy the cost and performance benefits of MySQL with free migration from SQL Server or Oracle.
- September 2nd, 2009
LiveTime earns ITIL 3 certification for 9 processes with PinkVERIFY
LiveTime demonstrates proficiency in ITIL 3 and seamless integration of nine processes with LiveTime Service Manager 6.
- August 19th, 2009
Navipro to Sell Localized LiveTime ITIL Service Management Solutions in Poland
LiveTime enters Polish market with local IT Service Management provider Navipro for on demand and on premise ITIL solutions.
- July 30th, 2009
Spanish IT Consultancy G2 signs Reseller Agreement with LiveTime Software
IT Governance and consulting company launches LiveTime into Spanish market with focus on open standards and total cost of ownership.
- June 15th, 2009
IrontouchMS to deliver LiveTime Software’s ITIL service management solutions in UK
Managed Services provider, IrontouchMS expands LiveTime Software’s European network of ITIL service providers.
- May 18th, 2009
LiveTime announces Geo Location Cloud Service for ITIL Service Management
Geo Location Cloud Service for ITIL Service Management pinpoints technician location around the globe to provide local point of presence for improved response times and better customer service.
- May 7th, 2009
LiveTime releases 64 bit ITIL Service Management virtual appliance
ITIL Service Management and Help Desk Virtual appliance now supports VMware, Virtual Box and XenServer 5.0 and the Open Virtualization Format (OVF).
- February 17th, 2009
LiveTime ships new ITIL Service Desk hardware appliance with ZFS, MySQL Enterprise and PostgreSQL
New IT Service Desk appliance available with Dual Quad Core processors from AMD, Intel, and LiveTime Service Manager 5.5. Includes 128-bit ZFS file system support, plus embedded MySQL Enterprise and PostgreSQL.
- February 5th, 2009
LiveTime achieves MySQL Enterprise Certification for ITIL Service Manager and Help Desk
MySQL Certification reinforces LiveTime’s commitment to open standards and vendor neutrality.
- January 13th, 2009
LiveTime updates ITIL Service Management Software with Technician Scheduling and Multi-Item Requests
LiveTime 5.5 also introduces KPI reporting, context sensitive quick calls, team based separation and localizations for Chinese, Spanish and Romanian.
