Archive for the 2010 Category
- March 9th, 2010
LiveTime extends ITSM SaaS platform to Google App Engine and Amazon EC2 Cloud
Further extending support for open standards LiveTime’s new platform extends its reach not only into new cloud platforms but also new storage engines. This includes support for all major databases as before as well as new distributed databases such as Google BigTable, Amazon Simple Storage Service (Amazon S3) and Apache HBase (Hadoop). This shift will allow Managed Service Providers to offer an Enterprise Service Desk, on their architecture of choice, along with other services being delivered to their customers.
- February 8th, 2010
LiveTime announces SAML Single Sign-On (SSO) for ITIL Service Management and Help Desk products
LiveTime Software, a leading provider of Web based ITIL 3 Service Management and Help Desk software, today announced support for SAML/SAML2 based Single Sign-On (SSO) in the upcoming 6.1 release of LiveTime Service Manager and Help Desk. With the addition of support for Security-Assertion-Markup-Language, LiveTime now leverages existing investments in infrastructure deployed for Single Sign-On to validate user credentials, and streamline access to LiveTime Service Manager and Help Desk.
