As part of our commitment to vendor neutral solutions, LiveTime tests on a wide variety of systems, platforms and architectures. We spend significant time ensuring the highest level of compatibility and integration. As a part of this process LiveTime passes many vendor certification programs.

Certifications for LiveTime Service Manager and Help Desk include:

	LiveTime Service Manager has received PinkVERIFY™ ITIL 3 Certification from Pink Elephant for 9 Processes. LiveTime Service Manager 6 has been certified for Request Fulfillment, Incident, Problem, Change, Service Level, Knowledge, Service Catalog, Service Portfolio, and Service Asset and Configuration Management.
	LiveTime has certified Service Manager and Help Desk 5.5 against MySQL Enterprise 5.0 and 5.1. This certification assures customers that they are deploying a production-ready, enterprise-grade solution when using MySQL. Download the Testing methodology and results here.
	LiveTime Service Manager and LiveTime Helpdesk have been “Yes Certified” to run on Novell NetWare 6.5. “This certification will help NetWare users implement a quality service management solution for either internal or external customers within their environment,” said Rick Fowler, NetWare product line manager for Novell. View Certification
	LiveTime Service Manager and Help Desk have been certified by Sun as J2EE applications that meet or exceed the testing criteria outlined on the Compatibility and Java Verification web site. The Java-verification authenticates LiveTime’s compatibility with all Java 2 Platform, Enterprise Edition (J2EE) technologies and platforms, and confirms that LiveTime Help Desk and Service Manager are true ‘Write Once, Run Anywhere’ Java applications. Java and the Java Powered logo are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries.
	The AT&T enterprise software testing and certification program validates that LiveTime’s ITIL service management suite is accessible via the iPhone over AT&T networks. This certification ensures customers can enjoy the best possible experience when using the LiveTime applications across AT&T’s wireless network. Read the Press Release for further information.
	LiveTime has received Red Hat Ready status from Red Hat Software. LiveTime Service Manager and LiveTime Help Desk deploy right out of the box, having already been fully tested and certified against a wide range of hardware platforms. Currently Certified against Red Hat Enterprise 2.1, 3 and 4. Red Hat Ready 2.1 Press Release.