LiveTime can be deployed in many different ways depending upon your needs. As a native Web 2.0 application it can be offered in many different Software as a Service, Cloud models. This includes a fully hosted on-demand solution and many on-premise solutions from the hardware appliance through to a virtual appliance and software.

On-Demand

Recognizing that organizations need to not only get up and running quickly (which can be handled easily in the On-Premise model as well) but also need to eliminate hardware costs, the On-Demand, or hosted SaaS solution is perfectly suited to organizations with limited infrastructure and integration needs.

On-Premise

In the Hybrid SaaS, private cloud model, LiveTime provides various choices, from a full installation, through to a plug and play hardware appliance. These solutions allow more seamless integration and scalability within your environment.

This model is suited to larger enterprises, with a large number of technicians (>50) and end users, typically with multiple points of integration that require sub-second response times.

Whether it is On-Demand or On-Premise, LiveTime’s solutions reflect the cohesive design of all core ITIL processes. Each approach combines different levels of security, performance and scalability which when designed and implemented correctly can provide a highly successful Service Management system for any size organization.