LiveTime Adds IT Asset Discovery to its Java-Based Customer Service and Support Solutions
New product allows organizations to control costs, secure network, audit assets and maintain compliance.
Newport Beach – February 1, 2006 - LiveTime Software, a leading provider of Java-based Customer Service and Support software, today announced the availability of LiveTime Discovery. LiveTime Discovery is a next-generation network inventory tool that dynamically discovers all software and hardware infrastructure items available across the network.
LiveTime Discovery will enable organizations to track systems information and assets across the enterprise to control software spending. It will also ensure compliance with software license agreements and government regulations, such as the Sarbanes-Oxley Act.
LiveTime Discovery will scan, locate, synchronize and report on the full range of IT devices – desktops, laptops, servers, routers, switches and hubs, including the software running on them. Asset information can be securely accessed throughout the organization via the LiveTime Configuration Management Database (CMDB), an integral part of the LiveTime suite.
“We have always enabled customers to integrate LiveTime with third party asset discovery tools, and the addition of asset discovery to the LiveTime product line adds even greater value” said George Vossos, CTO of LiveTime Software. “Customers will be able to import data directly into the LiveTime CMDB and continually track assets and monitor licensing compliance for more accurate departmental forecasts during budgeting and planning processes.”
Noncompliance with software usage rights can be extremely costly. Penalties can include six figure fines and negative publicity for a company. Products that offer inventory, usage and software distribution enable customers to monitor usage trends that can track the use of unauthorized applications and more accurately use software distribution to develop, set and enforce corporate standards.
About LiveTime Software
Headquartered in Newport Beach, California, LiveTime Software, Inc. is a vendor of Web 2.0, Open Standards based ITIL service management (ITSM), help desk and support software for medium to large enterprises such as Verizon, Wellpoint, Pricewaterhouse Coopers and the United States Department of Defense. Founded in 1999, LiveTime Software is a privately held firm with offices in the United States, Australia and the United Kingdom. For more information visit www.livetime.com




