LiveTime Software joins Red Hat Ready Program and announces immediate support for Red Hat Enterprise Linux 3
Red Hat partnership demonstrates LiveTime’s commitment to the platform and assures customers.
Newport Beach, California – March 15, 2004 - LiveTime Software, a leading provider of J2EE based Help Desk and Support Desk software, today announced it has joined the Red Hat (Nasdaq: RHAT) Ready Program. Building upon the relationship, LiveTime Software also announced the immediate availability of LiveTime Support 2.5 for Red Hat Enterprise Linux 3.
“We are pleased to join the Red Hat Ready Program,” said Dr. Darren Williams, CEO of LiveTime Software. “With many of our customers now deploying their critical business applications across Red Hat Enterprise Linux, it is re-assuring for them to know that LiveTime applications will deploy right out of the box, having already been fully tested and certified against a wide range of hardware platforms.”
“It was a business imperative that our Support Desk run reliably and cost effectively for our large number of internal and remote analysts and customers,” said Daryl Jones, IT Network Analyst at Barrie Hydro Inc. “Testing revealed that LiveTime Support Desk deployed over Red Hat Enterprise Linux 3 consistently outperformed other web-based support applications.”
“At LiveTime Software, our mission is to deliver the most efficient and powerful Support / Help Desk application, leveraging best of breed technology to better serve our customers,” said Keith Woodward, Director, World Wide Marketing Programs. “With Red Hat’s focus on performance, scalability, security and wide IT hardware platform support, we believe that this platform is an excellent choice for our customers.”
About LiveTime SoftwareHeadquartered in Newport Beach, California, LiveTime Software, Inc. is a vendor of Web 2.0, Open Standards based ITIL service management (ITSM), help desk and support software for medium to large enterprises such as Verizon, Wellpoint, Pricewaterhouse Coopers and the United States Department of Defense. Founded in 1999, LiveTime Software is a privately held firm with offices in the United States, Australia and the United Kingdom. For more information visit www.livetime.com
