LiveTime Software appoints Mexon Technology as Distributor for Benelux and France
Web-based architecture and rich features allow Mexon to capitalize on market opportunities in the Netherlands, Belgium and France.
Cheltenham, UK – October 10, 2005 - LiveTime Software, a leading provider of Java 2 Enterprise Edition (J2EE) based help desk, customer service and support software, has announced the appointment of Mexon Technology as the sole distributor of LiveTime products in the Benelux countries and France. Mexon Technology, with offices in the Netherlands, Belgium and France, is a leading supplier of Service Management, Customer Relationship Management (CRM) and Asset Intelligence solutions.
LiveTime products are based on a pure internet architecture that represents a major advance in the way service and support are delivered using open industry standards – letting customers rapidly deploy on any OS, any database and with user access to the system from any browser. The all-in-one products are ITIL-compliant and complete with a rich feature set including configuration management, knowledge base, extensive reporting, client self-service and service level management.
“Customers are now demanding scalable Web services solutions that require minimal implementation and deliver a strong return on investment. LiveTime is the best example of this new generation of Service Management solutions,” says Harry Lieferink, Managing Director of Mexon Technology.
“I’m delighted to be partnering with Mexon’s talented team. Their experience of the Service Management market is second to none and I’m very confident that they will be very successful across all market sectors in Benelux and France”, commented Darren Williams, LiveTime CEO.
About Mexon Technology
Mexon Technology is a leading supplier of Service Management, Customer Relationship Management (CRM) and Asset Intelligence solutions in the Benelux and France. Its services include Sales & Marketing force automation, Service desk, Process Performance Management and Asset Intelligence. Mexon Technology always aims to develop a partnership with new and existing clients. Inherent in this is a continual adaptation of product and service portfolios to the latest developments. Many of the most successful companies today have chosen solutions from Mexon Technology to optimize their CRM and Service Management environment and analyse their assets. Mexon Technology is part of the Aexis Group. For more information, please visit www.mexontechnology.com for more information.
About LiveTime SoftwareHeadquartered in Newport Beach, California, LiveTime Software, Inc. is a vendor of Web 2.0, Open Standards based ITIL service management (ITSM), help desk and support software for medium to large enterprises such as Verizon, Wellpoint, Pricewaterhouse Coopers and the United States Department of Defense. Founded in 1999, LiveTime Software is a privately held firm with offices in the United States, Australia and the United Kingdom. For more information visit www.livetime.com
