LiveTime Software Launches its Strategic Partners Program in North America

New partner program offers members significant advantages for developing their own business.

Newport Beach, United States – December 3, 2003 - LiveTime Software, a leading developer of Real-Time Business Metrics and Business Activity Monitoring (BAM) software, today announces the launch of the LiveTime Global Community. The Community consists of three partner programs designed to address specific partner requirements and offers members significant advantages for developing their own business.

“LiveTime Software is leading the integration of Business Activity Monitoring (BAM) technology into web-based helpdesk software,” said Darren Williams, CEO of LiveTime Software. “We are now ready to invite select partners to join the LiveTime Global Community. By working together we will build, deploy, deliver and support best-of-breed solutions for our customers.”

As companies continue to adopt J2EE based solutions as a standard platform across the enterprise, independent software vendors (ISVs) will need to develop strategies exploiting the benefits of such technologies. “At LiveTime Software, our mission is to deliver the most efficient and powerful software service application, leveraging the best technologies to better serve our customers,” said Keith Woodward, director, Worldwide Marketing Programs of LiveTime Software. “This can only be achieved through a careful and deliberate approach, and today we are beginning that process.”

The LiveTime Global Community comprises the following programs:

• LiveTime Global Alliance Program - The Global Alliance Program is designed for ISVs and system integrators who offer products and services that interoperate with the LiveTime Software solutions. Complementary products from ISVs include: application servers, database platforms, enterprise resource planning (ERP) and customer relationship management (CRM) applications, system and network management applications, and many other types of software products.
• LiveTime Reseller Program - The LiveTime Reseller Program enables ISVs and Value Added Resellers (VARs) to resell LiveTime products and services. LiveTime provides training and certification to its partners to assist them to sell, deploy, manage and support LiveTime products.
• LiveTime Developer Program - The LiveTime Software Developer Program delivers a comprehensive knowledge base for the developer community. Its primary purpose is to support developers working with LiveTime Software technologies. The program provides development kits, code samples and online documentation, complemented by developer forums to enable the exchange of information and ideas among the user community. Membership is limited and subject to an annual fee.

LiveTime Software is inviting applications for membership for each program in the LiveTime Global Community. Inquires should be directed to: partners at livetime.com.

About LiveTime Software

Headquartered in Newport Beach, California, LiveTime Software, Inc. is a vendor of Web 2.0, Open Standards based ITIL service management (ITSM), help desk and support software for medium to large enterprises such as Verizon, Wellpoint, Pricewaterhouse Coopers and the United States Department of Defense. Founded in 1999, LiveTime Software is a privately held firm with offices in the United States, Australia and the United Kingdom. For more information visit www.livetime.com