LiveTime Software partners with Irish software solutions provider for ITIL service management delivery
Servaplex to offer ITIL service management solutions with out-of-the-box integration between LiveTime Service Manager and Centennial Discovery.
Newport Beach, CA – March 20, 2007 - LiveTime Software, a leading provider of ITIL certified Web 2.0 Service Management, Help Desk and Customer Support Software, today announced a new partnership for the Irish market with Servaplex Ltd, a leading software solutions provider based in Dun Laoghaire, Co Dublin. Under the terms of the agreement, Servaplex will resell LiveTime Service Manager and LiveTime Help Desk throughout the Republic of Ireland and Northern Ireland.
Servaplex, which also resells Centennial Software products will now offer out-of-the-box integration between LiveTime products and Centennial Discovery.
“LiveTime’s web-based products bring a fresh approach to service management and I’m confident our customers will appreciate the benefits,” commented Lyle Shore, Servaplex Managing Director. “For enterprise-level software, they’re remarkably straightforward to install and maintain – and with an intuitive user interface training costs are kept to a minimum.”
“We are delighted to be working with Servaplex,” said Mike Fellows, Managing Director of LiveTime’s EMEA operations. “Their expertise and the experience the company has gained through working with Centennial makes them an ideal partner.”
About Servaplex
Servaplex is a leading supplier of Windows based software tools providing best of breed products for Inventory Management, Service Management, Patch Management, Remote Control, Disaster Repair and Recovery, System Monitoring, Security and Storage Resource Management solutions. Servaplex software is utilized by many of the world’s leading companies, as well as Government and Educational institutions, who rely on the solutions to assist in their daily operations. For more information visit www.servaplex.com.
About LiveTime SoftwareHeadquartered in Newport Beach, California, LiveTime Software, Inc. is a vendor of Web 2.0, Open Standards based ITIL service management (ITSM), help desk and support software for medium to large enterprises such as Verizon, Wellpoint, Pricewaterhouse Coopers and the United States Department of Defense. Founded in 1999, LiveTime Software is a privately held firm with offices in the United States, Australia and the United Kingdom. For more information visit www.livetime.com
