LiveTime and IBM are committed to providing open standards infrastructure and solutions across the enterprise. LiveTime integrates with IBM’s technology stack across all operating systems to provide scalable, high performance ITIL Service Management, Help Desk and Support. The IBM Java platform is an ideal environment for LiveTime’s Incident, Problem, Change, Configuration and Service Level Management processes.

Leverage Your Infrastructure

The operating system of any enterprise infrastructure is the key to stability, performance and scalability. LiveTime’s native deployments on IBM i5/OS, OS/400, AIX and Linux enables customers to benefit from the many performance optimizations found on these platforms, and capitalize on a broader range of high-end servers based on the Power5+ and Intel processors.

Leveraging existing infrastructure is the most effective way to minimize the maintenance costs associated with disparate hardware and operating systems.

LiveTime and the iSeries

IBM iSeries

LiveTime and System i are a match made in heaven. IBM provides the entire enterprise infrastructure required for large scale LiveTime Service Management deployments out of the box.

LiveTime runs natively on the i5 in 64 bits using the highly optimized Java Virtual Machine, integrated DB2 database, web and websphere application server.

In addition, LiveTime’s ability to pre-integrate with IBM’s Directory Server delivers centralized user management throughout the enterprise.

LiveTime’s Service Management solutions have been J2EE certified and work seamlessly with WebSphere from IBM. The Java-verification authenticates LiveTime’s compatibility with all Java 2 Platform, Enterprise Edition (J2EE) technologies and platforms, and confirms that LiveTime Service Management products are true ‘Write Once, Run Anywhere’ Java applications.