Newport Beach – February 1, 2006 - LiveTime Software, a leading provider of Java-based Customer Service and Support software, today announced the availability of LiveTime Discovery. LiveTime Discovery is a next-generation network inventory tool that dynamically discovers all software and hardware infrastructure items available across the network.

LiveTime Discovery will enable organizations to track systems information and assets across the enterprise to control software spending. It will also ensure compliance with software license agreements and government regulations, such as the Sarbanes-Oxley Act.

LiveTime Discovery will scan, locate, synchronize and report on the full range of IT devices – desktops, laptops, servers, routers, switches and hubs, including the software running on them. Asset information can be securely accessed throughout the organization via the LiveTime Configuration Management Database (CMDB), an integral part of the LiveTime suite.

“We have always enabled customers to integrate LiveTime with third party asset discovery tools, and the addition of asset discovery to the LiveTime product line adds even greater value” said George Vossos, CTO of LiveTime Software. “Customers will be able to import data directly into the LiveTime CMDB and continually track assets and monitor licensing compliance for more accurate departmental forecasts during budgeting and planning processes.”

Noncompliance with software usage rights can be extremely costly. Penalties can include six figure fines and negative publicity for a company. Products that offer inventory, usage and software distribution enable customers to monitor usage trends that can track the use of unauthorized applications and more accurately use software distribution to develop, set and enforce corporate standards.

Cheltenham, UK – January 10, 2006 - LiveTime Software, a leading developer of J2EE based support solutions, today announced a new partnership with UK LANDesk Expert Solution Provider, Jupiter Red. Under the terms of the agreement, Jupiter Red will resell LiveTime Help Desk and Support Desk as key components of its IT Service Management and Desktop Support systems.

Jupiter Red now offers out-of-the-box integration between LiveTime Help Desk and LANDesk Management Suite. The LiveTime Help Desk user interface will provide access to features of the LANDesk Management Suite, including automated asset discovery and remote desktop control. Dedicated to providing best-of-class ITIL compliant solutions, Jupiter Red will be able to offer its customers new levels of efficiency and reliability in IT Service Management.

“LiveTime’s modern, web-based products deliver many valuable benefits to our customers,” said David D’Orazi, Jupiter Red’s Managing Director. “For enterprise-level products, they’re unusually easy to install and maintain. The user interface is efficient and intuitive, and the open architecture gives straightforward integration with existing systems.”

“I’m delighted to be working with Jupiter Red,” commented Darren Williams, CEO and founder of LiveTime Software. “Jupiter Red’s extensive experience in IT service management and expertise with the LANDesk product line make it an ideal partner to help LiveTime consolidate its position in the UK market.”

About Jupiter Red

Jupiter Red Ltd., is a privately owned IT consultancy firm providing market leading “best of breed” technologies to companies and organizations that recognize the value and return on investment available through the adoption of ITIL and ITSM policies and procedures. Utilizing years of experience in the provision of support and remote administration services direct to the end user Jupiter Red is best placed to understand the true requirements of IT Service Management and to assist in the deployment of the chosen solutions. Jupiter Red elects to work with only the most respected software vendors and specializes in the integration of their technologies.

Newport Beach – November 9, 2005 - LiveTime Software, a leading provider of Java based service management software, and Centennial Software, the leading point-solution of network discovery and IT asset management, have agreed to expand their partnership to significantly enhance the auto-discovery and tracking capabilities available to LiveTime customers.

LiveTime’s configuration management database (CMDB) capabilities provide a detailed catalog of an organization’s IT environment. Combined with Centennial Discovery, customers will also be able to automatically discover all software and hardware infrastructure items available across the network. More specifically, Centennial Discovery helps identify the physical location of the network devices on ethernet networks, audit all corporate hardware and software across the network and access software usage information.

“Understanding what hardware and software resides on the network is the first step in the asset management lifecycle,” said Brian Hranka, vice president of OEM programs at Centennial Software. “Combining Centennial’s expertise in dynamic IT asset management with LiveTime Software’s robust customer service and support software creates a compelling solution for organizations looking to obtain an accurate view, and consolidated management of all strategic assets.”

LiveTime’s pioneering asset management integration engine (AMIE) is the key to the success of this partnership, ensuring seamless integration and operation.

“The LiveTime CMDB provides configuration management capabilities within LiveTime Help Desk, and this partnership with Centennial expands that to enable our enterprise customers’ automatic access to valuable corporate IT assets,” said Kerry Butcher LiveTime Software’s executive vice president of global marketing. “In pairing with Centennial, a recognized leader, LiveTime further demonstrates its commitment to providing customers with a broad range of options for their Service Desk requirements.”

About Centennial Software

Centennial Software is a leading developer of IT asset discovery and security management solutions with more than four million licenses sold to blue-chip organizations around the world. Available through a global network of resellers and market-leading OEM vendors, Centennial Software’s solutions are designed to help organizations better manage their IT infrastructure, maintain compliance and reduce operational risks. The company operates offices in the USA, UK, Germany and Australia. For more information, visit www.centennialsoftware.com

Newport Beach – July 13, 2005 - LiveTime Software, a leading provider of J2EE based Customer Service and Support software, announced its pioneering asset management integration engine (AMIE). This new functionality allows LiveTime applications to seamlessly integrate with virtually any RDBMS-based asset management system, including LANDesk Management Suite, Novell ZENworks, Microsoft Systems Management Server (SMS) and Centennial Discovery.

Due for release later this month, LiveTime Help Desk 3.6 includes an innovative mechanism for importing and synchronizing information from the repository of any third party RDBMS-based asset management system. This means any organization can integrate LiveTime with its preferred asset management tool.

This unique approach to integration allows LiveTime applications to dynamically adapt to changes in third party asset management systems without requiring new modules or adaptors. Creating a totally new paradigm in the industry, customers no longer have to wait for the vendor to provide integration to little known or unsupported asset management systems.

“LiveTime Help Desk 3.6 will be welcomed by organizations seeking to synchronize its current software and hardware asset registers with the service desk,” said Dr George Vossos, Chief Technology Officer at LiveTime Software. “The convenience of being able to continue to manage assets using existing industry tools and then synchronize with LiveTime applications, is a huge win for IT departments that need to guarantee the currency and relevance of assets in the service desk,” he said.

The inclusion of AMIE further reflects LiveTime’s commitment to vendor neutral solutions. LiveTime currently provides support for any web browser, any operating system and any database, maximizing an organizations existing infrastructure.

Newport Beach – June 3, 2004 - LiveTime Software, a leading developer of J2EE based software, today announced it is shipping LiveTime Support Desk 3.0 and LiveTime Help Desk 3.0. These two applications represent the first release from LiveTime that differentiates these two core business functions and delivers products specifically tailored for each market segment.

A significant addition in this release is the inclusion of core Web Services infrastructure, ensuring easy and seamless integration with third party applications. Customers can now link to 3rd party asset inventory and auto discovery tools like InControl, raise new problem tickets and authenticate against LDAP and Active Directory servers all via the LiveTime Web Services Gateway.

Built on J2EE Server Technology, LiveTime’s products remain vendor neutral and infinitely scaleable accommodating an almost unlimited number of users. “LiveTime Support Desk has provided a central means of communication within our company,” said Brian Marvin, President and CEO of consulting group MTC, Inc. “Pretty soon we found it was hard to live without LiveTime, and now that convenience is extended to include our partners too.”

LiveTime Support continues to lead the industry by delivering comprehensive, zero footprint web-based functionality that works with ANY web browser and now offers powerful new capabilities including:

• Online Forums: Create an online community of users and leverage their knowledge to reduce support costs and eliminate unnecessary case tickets.
• Alert System: Allows system wide notification and messaging of important events.
• Client Billing: Integrated online credit card processing to your provider gateway now enables immediate billing when support contracts expire.
• Case Grouping: It is now possible to group cases of a related nature together using a new ‘link’ function. Linked cases can be solved individually, or as a group significantly speeding problem resolution.
• Active directory/LDAP Wizards: Seamless integration for authentication of various user groups. Wizard based setup enables centralized user authentication from central repository.
• Multi-tiered access: New user types include Supervisor, Partner, Finance, Administrator, Technician, and Client. These additional levels of access provide efficient use of resources, as each person can access only data relevant to their needs.

LiveTime Help Desk also includes more robust Asset Management and integration functionality via the new LiveTime Web Services Gateway.

Newport Beach, California – March 2, 2004 - LiveTime Software, a leading provider of J2EE based Help Desk and Support Desk software, today announced a partnership agreement with InControl Technology, Inc., a leading supplier of agentless IT Asset Management solutions. LiveTime has licensed InControl’s Service Delivery Assistant to populate the IT asset repository for LiveTime Support and has acquired the right to resell the InControl Automated Inventory solution.

InControl Automated Inventory (AI) interrogates the entire network and inventories every network-attached device: desktop, laptop, server, router, hub, switch, network printer, etc. Extensive hardware and software details are captured and inventoried for each device including: CPU, memory, disk space, attached peripherals, operating system and software applications. InControl publishes the inventory data into the Asset Repository of LiveTime Support.

“Having an accurate and up-to-date inventory of all networked IT assets is an invaluable aid to a support technician. Associating a support call with detailed asset information shortens problem resolution time and increases customer satisfaction,” said Dr. Darren Williams, CEO of LiveTime Software. “With InControl services now available, LiveTime continues to offer our customers best of breed solutions for Enterprise level Help Desks and Support Desks.”

Both LiveTime and InControl are next-generation solutions built upon a Web Services architecture. Integration is seamless and highly flexible. Data from the InControl solution is exported directly through the LiveTime Support user interface. Mining the IT infrastructure for near real-time inventory information is seamless. Setting up the InControl solution to deliver a complete, detailed, and accurate inventory of the networked IT infrastructure can be completed in less than an hour. The discovery and inventory process begins immediately. This solution does not require the deployment of software agents and its zero administration feature minimizes the impact on existing IT resources.

“Customers are demanding scalable Web services solutions that require minimal integration and deliver a strong return on investment. InControl and LiveTime are examples of these next generation applications,” says Rick Berzle, EVP of Business Development at InControl. “Combining LiveTime’s Help Desk with InControl’s Discovery and Asset Tracking solution delivers a compelling solution for IT operations and offers an immediate payback.”

About InControl Technology, Inc.

InControl Technology Inc., headquartered in San Diego, CA., is a leading provider of 100% Web-based IT Asset Management solutions. InControl integrates network discovery, IT inventory and IT Asset Management into complete solution and uniquely delivers IT Inventory Intelligence through its patent pending business logic technology. IT Inventory Intelligence provides user defined high value, high priority information to IT management through reporting and alarming.

For more information visit www.incontroltechnology.com