Posts Tagged integration
Nagios CMDB Closed Loop IntegrationMonday, November 7th, 2011
Nagios is a popular event management application. With it’s scriptable commands and plugins, it is very customizable for performing any action when a monitor alert is triggered. This document will demonstrate how to communicate directly with LiveTime’s CMDB and update CI’s in realtime with bi-directional feeds back to Nagios and LiveTime.
Java Web ServicesThursday, September 30th, 2010
Java is the default language for LiveTime. There are many ways to program web services using Java, as there is a rich infraustructure already present in the language. The high transactional rate and scalability of the language make it perfect for more complex Web Services applications, fault tolerance and communication with other applications.
PHP Web ServicesWednesday, August 18th, 2010
PHP is available as both a command line tool and web programming language and provides excellent services for communicating using standard SOAP protocols. This article describes how to use a PHP command line script to communicate directly with LiveTime.
Web Services and IT Service ManagementMonday, May 24th, 2010
Enterprises currently faced with the challenge of integrating and extending their investments in sophisticated business applications such as ERP, CRM and Service Desk, are increasingly turning to Web services. As a result, many businesses looking to better leverage their IT assets and provide their organizations with the agility needed to stay competitive in today’s economy are now Web service enabling their IT infrastructure. The ultimate goal of these efforts is to increase enterprise efficiency, improve customer satisfaction and increase profitability.
AutomationTuesday, September 8th, 2009
Help DeskEmail AutomationConfiguration ManagementFeaturesPortals Closed-Loop Email Automation LiveTime’s closed-loop email automation creates process effiiciency, saving organizations valuable time by handling the ever increasing volume of customer email enquiries and requests. By brokering the entire transaction between the customer and the service representative, LiveTime is able to create and update requests entirely through email. This also [...]
IntegrationsFriday, July 31st, 2009
LiveTime is pre-integrated with most Enterprise infrastructure and seamlessly integrates into any large environment. With rich web services, LiveTime can also be easily extended using any language from PHP and Perl through to .NET and JAVA. Authentication Using the Authentication gateway, LiveTime products can integrate with any LDAP or Active Directory Server. Supporting Anonymous, SASL [...]
LiveTime Software Announces Web Services Strategy for LiveTime Support 3.0Thursday, January 22nd, 2004
Web Services gateway provides unlimited integration capabilities for interacting with ERP, CRM and SFA solutions.
