Posts Tagged roi
LiveTime Transforms Service Desk at Philadelphia School DistrictThursday, May 12th, 2011
In an effort to better invest their time and financial resources, and after extensive research, they decided to replace multiple Remedy Servers with a single instance of LiveTime’s Service Management (ITSM) solution.
Financial ManagementTuesday, July 13th, 2010
Financial Management quantifies, in financial terms, the value of IT services for a business and IT department. This includes measuring the value of the underpinning infrastructure used to provide IT services, as well as qualifying operational forecasts. Applying a service based approach to IT, Financial Management helps identify, document and agree upon the value of services being provisioned by the IT department.
LiveTime Help Desk helps UNIONBAY dress up with ITIL best practicesMonday, October 30th, 2006
Leading apparel marketing and distribution company introduces best of breed IT support across the United States with LiveTime’s ITIL based service management software.
LiveTime Software releases version 3.5 of its J2EE Help Desk, Customer Service and Support applications with CSS based customizationTuesday, March 8th, 2005
Update includes Quick Calls, Customization, significant Performance improvements and support for IBM WebSphere and DB2.
North Wales Hospital Group Selects LiveTime to Centralize Help Desk Team and Reduce Case LoadsTuesday, October 12th, 2004
Fast, simple implementation brings rapid rewards to Conwy & Denbighshire NHS Trust.
LiveTime Software ships full J2EE implementation of LiveTime Support 2.0Monday, July 7th, 2003
Web based help desk and support software improves the performance of customer service operations.
