Web 2.0 ITIL Service Desk, Help Desk and Support Software
Live Demonstration
Newsletter
© 1999-2008
LiveTime Software, Inc.
All Rights Reserved
Legal Notice
Privacy Statement
Site Map
Newsletter
© 1999-2008
LiveTime Software, Inc.
All Rights Reserved
Legal Notice
Privacy Statement
Site Map
LiveTime Appliance |
|||||
|---|---|---|---|---|---|
 |
|||||
|
Instant Service Delivery The LiveTime Appliance leverages the power of LiveTime's Service Management software with leading Enterprise Operating Systems and Hardware to provide a complete plug and play solution. Designed for organizations who want a highly tuned, pre-configured, hardened service and support solution with virtually no maintenance. The LiveTime Appliance can be deployed within minutes. Plug and Play No need to spend weeks installing and configuring the solution. Everything has been installed and optimized for you. Simply plug the appliance into the network, configure your hostname and address and login. Secure  Fault Tolerant The LiveTime Appliance incorporates fault tolerance for all core services so you can easily diagnose problems wherever they appear. Automatic restart and error recovery systems gracefully bring the system up and down as network faults are detected and resolved. Zero Maintenance LiveTime's unique web based administration gives you control over every aspect of your service delivery. With automated maintenance facilities built-in, there is no need to login to the operating system. Automated tasks take care of every aspect for you, leaving you free to attend to more critical issues. |
Open Source Infrastructure
As a completely vendor neutral solution customers can utilize the built-in MySQL 5.0 or PostgreSQL 8.1 RDBMS, or alternatively connect to any third party database such as Oracle, DB2, SQL Server, Sybase and many others. In addition, the appliance leverages the Apache Web Server 2.0, Tomcat 5.5 and Java 5 as the best of breed products for maximum uptime and service delivery to your customers.
High Performance The LiveTime Appliance has been highly tuned for maximum performance and uptime. Specifically designed for high volume concurrent transactions, it provides unparalleled performance. The result is a support service that is always available to your customers. As your needs grow you can cluster the machines for even more failover and performance.  Effortless Control Complete with Active Directory and LDAP server integration, user access can be centrally administered for seamless automation of all user and group information across the enterprise. LiveTime's unique Web 2.0 interface provides easy access to all features. With support for every major web browser, you can access the system from across the room or across the globe. With no plugins required, LiveTime is truly a zero footprint solution. |
||||
