Web 2.0 ITIL Service Desk, Help Desk and Support Software

Press Releases 2006

• LiveTime Service Management Achieves PinkVerify Service Support Enhanced Certification. PinkVerify Service Support Enhanced certification acknowledges LiveTime's support for five ITIL processes: Configuration, Incident, Problem, Change and Service Level Management.
  

• LiveTime's Service Management software adopted by Genus worldwide to implement ITIL best practices. Leading genetics and biotechnology corporation rolls out LiveTime to over 5 continents for global service and support delivery using LiveTime's ITIL based service management software.
  

• LiveTime Help Desk helps UNIONBAY dress up with ITIL best practices. Leading apparel marketing and distribution company introduces best of breed IT support across the United States with LiveTime's ITIL based service management software.
  

• LiveTime Software's Support and Help Desk now provide seamless migration to full ITIL service management compliance. Now available with customizable workflows, Single Sign On capabilities and a fifty percent performance increase across all platforms.
  

• LiveTime Software names Service Management Nordic as sole distributor of its ITIL Service Management, Help Desk and Support Software for Norwegian market. LiveTime's leading ITIL-certified Java and Web-based Help Desk and Service Desk solutions will be sold and supported exclusively by Service Management Nordic.
  

• Columbus Metropolitan Library Selects LiveTime Help Desk Software. Nation's Leading Library To Introduce Best-of-Breed IT Support Across 22 Locations.
  

• LiveTime Software to present at IT4BC Conference 2006. Founder and CEO of LiveTime Software, will lead seminar on "Implementing ITIL best practices for customer service and support" to leading educational institutions.
  

• LiveTime Advances ITIL Help Desk Support Leadership in Education Sector. LiveTime Help Desk Delivers Key Capabilities to Address Educators IT Service and Support Challenges.
  

• LiveTime Software achieves PinkVerify Service Support ITIL Certification for Service Manager 4.0. Vendor neutral service management software certified for Configuration, Incident, Problem and Change Management.
  

• LiveTime Software Releases Service Manager 4.0 with Support for Five Core ITIL Processes. Vendor neutral Service Management solution offers seamless migration into complete ITIL implementation.
  

• LiveTime Software attains Principal Partner Status in the Sun Partner Advantage Program. Leading service management software developer strengthens technical collaboration with Sun.
  

• LiveTime Software Announces Customer Service and Support Appliance with Multi-threaded Multi-core technology. Service management appliance now available with Sun Microsystems' UltraSPARC® T1 Processor with CoolThreads technology.
  

• LiveTime Software announces Service Manager version 4.0 supporting five core ITIL processes. Vendor neutral service management software to support Configuration, Incident, Problem, Change and Service Level Management.
  

• LiveTime Software builds presence in Service Management software market. Strategic focus on web based, platform neutral ITIL product development wins key accounts against Unicenter and Remedy.
  

• LiveTime Adds IT Asset Discovery to its Java-Based Customer Service and Support Solutions. New product allows organizations to control costs, secure network, audit assets and maintain compliance.
  

• LiveTime Software Partners with LANDesk Expert Solution Provider. Jupiter Red to offer LiveTime Help Desk integrated with LANDesk Management Suite as a key component of IT Service Management Solutions.