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© 1999-2008
LiveTime Software, Inc.
All Rights Reserved
Legal Notice
Privacy Statement
Site Map
Press Release |
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LiveTime Software to preview new Help Desk and Customer Support Products at HDI 2004, and HITS 2004. |
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Newport Beach - April 14, 2004 - LiveTime Software announced it will preview two new products during the Support and Help Desk industry's leading trade events. LiveTime Support 3.0 and LiveTime Help Desk 3.0, to ship in May, are the first new products from LiveTime that are designed for two core business operations and deliver functionality specifically tailored for each market segment.
Offering powerful new capabilities such as Online Forums, Client Billing and Web Services Gateway, LiveTime Support continues to lead the industry by delivering comprehensive web-based functionality. LiveTime Help Desk includes more robust Asset Management integration and enhanced reporting to the core LiveTime feature set. Built on Application Server Technology both products remain infinitely scaleable, accommodate an unlimited number of users and integrate easily with other enterprise and legacy systems and data formats. "Version 3 of the LiveTime products represents a major review of the company's offering and enables LiveTime Software to build and deliver a comprehensive suite of products," said CEO Dr. Darren Williams. "Now our customers are able to implement a support infrastructure to accommodate their specific requirements." Both products will be available for preview at the HDI 2004's Expo Hall in Orlando, FL, at Booth #703, more info see: www.thinkhdi.com/hdi2004; and also at the Helpdesk & IT Support Show in London, UK, at Stand #350, for more info see www.helpdeskshow.com. |
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About LiveTime Software
Headquartered in Newport Beach, California, LiveTime Software, Inc. is a vendor of Web 2.0, ITIL service management, help desk and support automation software for medium to large enterprises. Many global 2000 organizations and educational institutions use LiveTime's vendor-neutral solutions to lower their costs and improve customer satisfaction. Founded in 1999, LiveTime Software is a privately held firm with offices in the United States, Australia and the United Kingdom. For more information visit www.livetime.com |
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Media Relations Contacts
USA: Bill Gram Reefer reefer@worldviewpr.com Suite 780, 4100 Newport Place, Newport Beach, CA 92660, United States of America Phone: +1-949-777 5800, Fax: +1-949-752 1649 Europe: Mike Fellows mike@livetime.com Suite 5, 107 Promenade,Cheltenham, Glos GL50 1 NW, United Kingdom Phone: +44 (0) 1242 580090, Fax: +44 (0) 1452 700150 Asia Pacific: Julie Torpy julie.torpy@livetime.com Level 5, 22 William Street, Melbourne, VIC 3000 Australia Phone: +61-3-9620 7588 Fax: +61-3-9620 7533 |
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Copyright © 1999-2008 LiveTime Software, Inc. All rights reserved. LiveTime and the LiveTime logo are registered trademarks of LiveTime Software, Inc. Other company and product names may be trademarks of the respective companies with which they are associated. |