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© 1999-2008
LiveTime Software, Inc.
All Rights Reserved
Legal Notice
Privacy Statement
Site Map
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LiveTime Help Desk adds Mac OS X Leopard compatibility to Web 2.0 Service Management Software |
LiveTime releases Service Management and Help Desk software for Mac OS X Leopard and Leopard Server, and introduces optimizations for Safari 3.0. |
Newport Beach, CA - November 13, 2007 - LiveTime Software, a leading provider of ITIL certified Web 2.0 Service Management, Help Desk and Customer Support Software, today announced an update to its Service Management suite to address compatibility with Safari 3.0 and Mac OS Leopard. LiveTime can now be deployed on Mac OS X Leopard in both desktop and server editions with no additional requirements.
LiveTime and Apple's strong commitment to open standards makes Mac OS X Leopard a perfect platform for delivery of LiveTime's Service Management and Help Desk product suite. The application server infrastructure and plumbing required for LiveTime is built directly into the operating system. Simply populate any SQL database with the LiveTime schema, deploy the application in either the JBoss or Tomcat application containers and the system can be operational in less than 30 minutes. LiveTime has also optimized the presentation layer on Mac OS X Leopard by making specific changes for Safari 3.0 for a rich user experience with its Web 2.0 interface. LiveTime's integrated spelling, online chat and RSS feeds provide completely new levels of interactivity for customers. LiveTime's Help Desk and Service Manager enables enterprises to automate the service desk function using a combination of industry acknowledged best practices and best of breed technology. LiveTime's automated service desk process allows customers to submit, track and manage service support requests via email or the customer portal based on Web 2.0 and open standards. |
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About LiveTime Software
Headquartered in Newport Beach, California, LiveTime Software, Inc. is a vendor of Web 2.0, ITIL service management, help desk and support automation software for medium to large enterprises. Many global 2000 organizations and educational institutions use LiveTime's vendor-neutral solutions to lower their costs and improve customer satisfaction. Founded in 1999, LiveTime Software is a privately held firm with offices in the United States, Australia and the United Kingdom. For more information visit www.livetime.com |
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Media Relations Contacts
USA: Bill Gram Reefer reefer@worldviewpr.com Suite 780, 4100 Newport Place, Newport Beach, CA 92660, United States of America Phone: +1-949-777 5800, Fax: +1-949-752 1649 Europe: Mike Fellows mike@livetime.com Suite 5, 107 Promenade,Cheltenham, Glos GL50 1 NW, United Kingdom Phone: +44 (0) 1242 580090, Fax: +44 (0) 1452 700150 Asia Pacific: Julie Torpy julie.torpy@livetime.com Level 5, 22 William Street, Melbourne, VIC 3000 Australia Phone: +61-3-9620 7588 Fax: +61-3-9620 7533 |
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Copyright © 1999-2008 LiveTime Software, Inc. All rights reserved. LiveTime and the LiveTime logo are registered trademarks of LiveTime Software, Inc. Other company and product names may be trademarks of the respective companies with which they are associated. |