Sun Solutions |
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Sun Microsystems and LiveTime are committed to providing open standards infrastructure and solutions across the enterprise. LiveTime integrates with much of the Sun enterprise J2EE technology stack to provide scalable, high performance ITIL Service Management, Help Desk and Support Desk deployments. The Sun Java platform is an ideal environment for LiveTime's Incident, Configuration, Service Level and Asset Management processes.
Scalabilty and Performance The operating system of any enterprise infrastructure is the key to stability, performance and scalability. LiveTime deployments on Sun's new Solaris 10 OS enables customers to benefit from the many performance optimizations found in the 10 release, and capitalize on a broader range of high-end servers including AMD Opteron, and SPARC based systems. Appliances LiveTime has also partnered with Sun to deliver the world's first Service Management Appliance.
Authentication Services LiveTime's ability to pre-integrate with Sun's Java System Directory Server delivers centralized user management throughout the enterprise. In addition, LiveTime will soon announce support for Access Manager, Sun's Identity management system to provide Single Sign On (SSO) capabilities for all LiveTime users. Collaboration Sun's Java System Collaboration & Communication Suite includes essential collaboration services for the enterprise such as email, instant messaging and Calendar services. LiveTime integrates seamlessly with many of these services. With automatic email parsing built-in, users can effortlessly manage calls raised from specific devices, clients or configuration items. |
Sun Certified
LiveTime's Service Management solutions have been J2EE certified and work seamlessly with the Java Enterprise System from Sun. The Java-verification authenticates LiveTime's compatibility with all Java 2 Platform, Enterprise Edition (J2EE) technologies and platforms, and confirms that LiveTime Service Management products are true 'Write Once, Run Anywhere' Java applications. Press Release. Related StoriesLiveTime Software attains Principal Partner Status in the Sun Partner Advantage Program. LiveTime Software Announces Customer Service and Support Appliance with Multi-threaded Multi-core technology. LiveTime Software Launches Industry's First Help Desk, Customer Service and Support Appliance. LiveTime Software Announces Solaris 10 Support for its Java-Based Help Desk, Customer Service and Support Applications. LiveTime Software first to market with Java-Verified consolidated service desk applications. |
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